Effective Date: September 20, 2026 Last Updated: September 20, 2026
Protecting your private information is a priority. This Privacy Policy applies to www.claydunnnd.com and Still Waters Coaching LLC ("we," "us," or "our") and governs our collection and use of your information. By using this website or our services, you consent to the data practices described in this Policy.
We may collect personally identifiable information that you voluntarily give us, including:
Name
Email address
Phone number
Mailing or billing address
Business or professional details you share (occupation, company, role)
Responses to applications, intake forms, surveys, and questionnaires
Information you share during coaching calls, discovery calls, or written communication with us
Any other information you choose to send us
If you purchase our products or services, billing and payment card information is collected and processed by our third-party payment processors. We do not store full payment card numbers on our systems. Our payment processors handle this information under their own privacy and security policies.
If you become a client, we keep notes, session records, and progress information related to your engagement. This information is treated as confidential and is used solely to deliver coaching services to you.
Coaching is not medical, psychological, or therapeutic treatment, and we are not a covered entity under HIPAA. Information you share with us is not protected health information, though we handle it with the confidentiality described in this Policy.
When you visit our website, certain information may be collected automatically, including your IP address, browser type, device type, operating system, domain names, access times, pages viewed, and referring website addresses. This information is used to operate and maintain the site, understand how visitors use it, and compile general usage statistics.
We collect and use your personal information to:
Operate our website and deliver the services you have requested
Process payments and fulfill purchases
Schedule, conduct, and follow up on calls and coaching sessions
Respond to your questions, requests, and support inquiries
Send you information about our products, services, events, and offers
Send appointment reminders, program updates, and service-related messages
Conduct surveys and research about our current or potential services
Improve our website, content, and offerings
Comply with legal obligations and enforce our terms
We do not sell, rent, or lease our customer lists to third parties.
If you opt in to our email list, we may send you marketing emails, content, offers, and updates. Every marketing email includes an unsubscribe link. You may opt out at any time by clicking that link or by emailing [email protected].
Even if you opt out of marketing emails, we may still send you transactional or service-related messages, such as purchase receipts, scheduling confirmations, and information about a program you are enrolled in.
If you provide your mobile number and consent to receive text messages, we may send you appointment reminders, program updates, customer care messages, and marketing messages.
Consent is not a condition of purchase.
Message frequency varies.
Message and data rates may apply.
Reply STOP at any time to opt out of further messages. Reply HELP for assistance, or contact us at [email protected].
Carriers are not liable for delayed or undelivered messages.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services, such as customer service or messaging platforms, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We may share your information with trusted third-party service providers who perform functions on our behalf, such as:
Payment processing
Email and SMS delivery
Customer relationship management and scheduling
Website hosting and analytics
Video conferencing and call recording
Bookkeeping and accounting
These providers are only given the information needed to perform their services and are prohibited from using it for any other purpose.
We may occasionally contact you on behalf of external business partners about an offering that may interest you. In those cases, your personally identifiable information is not transferred to the third party.
We will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) comply with the law or legal process; (b) protect and defend our rights or property; or (c) act under exigent circumstances to protect the personal safety of our users or the public.
If our business is involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
Our website may use cookies and similar technologies to personalize your experience and understand how the site is used. A cookie is a small text file placed on your device by a web server. Cookies cannot run programs or deliver viruses to your device.
We may use cookies and tracking pixels to:
Remember your preferences and information between visits
Measure website traffic and performance through analytics tools
Understand which content and ads bring visitors to our site
Show you relevant advertising on third-party platforms
Most web browsers accept cookies automatically, but you can usually change your browser settings to decline them. If you decline cookies, some features of the site may not function properly.
We do not currently respond to "Do Not Track" browser signals.
Our website and materials may contain links to third-party sites. We encourage you to review the privacy statements of any website you visit from ours. We are not responsible for the privacy practices or content of websites outside our own.
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. Information transmitted through our website is protected using SSL/TLS encryption, and we rely on reputable third-party providers with their own security safeguards.
No method of transmission or storage over the internet is completely secure, however, and we cannot guarantee absolute security.
We retain your personal information for as long as needed to provide our services, maintain business records, and comply with legal, tax, and accounting obligations. When information is no longer needed, we delete it or de-identify it.
We do not knowingly collect personally identifiable information from children under the age of thirteen. Our services are intended for adults. If you are under thirteen, you must ask your parent or guardian for permission to use this website. If we learn that we have collected information from a child under thirteen, we will delete it.
Depending on where you live, you may have the right to:
Know what personal information we have collected about you
Request a copy of that information
Request correction of inaccurate information
Request deletion of your information
Opt out of the sale or sharing of your personal information (we do not sell personal information)
Not be discriminated against for exercising these rights
California residents have these rights under the California Consumer Privacy Act (CCPA/CPRA). Residents of Colorado, Virginia, Connecticut, and other states with comprehensive privacy laws may have similar rights.
If you are located in the European Economic Area or the United Kingdom, you may also have rights to restrict or object to processing and to data portability under the GDPR.
To exercise any of these rights, contact us at [email protected]. We may need to verify your identity before responding.
You may opt out of receiving any or all communications from us at any time by:
Clicking the unsubscribe link in any marketing email
Replying STOP to any text message
Emailing [email protected]
We will occasionally update this Privacy Policy to reflect changes in our business, our practices, or the law. The "Last Updated" date at the top of this page reflects the most recent revision. We encourage you to review this Policy periodically.
We welcome your questions or comments about this Privacy Policy. If you believe we have not adhered to it, please contact us:
Email: [email protected] Website: www.claydunnnd.com